We have worked in thirty countries, including Albania, Antigua and Barbuda, Armenia, Barbados, Belize, Dominica, Gambia, Georgia, Grenada, Guyana, Iraq, Jamaica, Kosovo, Moldova, Mongolia, Nigeria, Russia, Rwanda, Somaliland, South Africa, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Tanzania, Trinidad and Tobago, Ukraine, United States and Zambia
Zambia
Legal, functional & technical gap analysis, mapping & reengineering of business processes, design, development, implementation, training and support for the automated system for case management for the National Prosecution.
National Prosecution Authority
2017
Rwanda
Assessment, process improvement, conceptualization, development, implementation, training and support of e-government web-based software solutions, e.g., e-learning management system for the judiciary, legislative drafting support system, legal information portal, microportals for justice sector institutions
USAID / Millennium Challenge
2010-11
Albania
Assessment, process improvement, conceptualization, development, implementation and support of e-government hardware and web-based software solutions for Administrative Courts, Tax Administration, National Licensing Center and National Planning Registry in Albania.
USAID / Millennium Challenge
2009-11
Zambia
Assessment, process improvement, conceptualization, development, implementation and support of e-government hardware and software solutions for Anti-Corruption Commission, Patent and Company Registration Office, Department of Immigration, Zambia Bureau of Standards, Plant Quarantine and Phytosanitary Service, Program Coordination Unit (Ministry of Commerce), Zambia Revenue Authority (Customs & VAT department), Ministry of Lands, Zambia Development Agency and Zambia Business Forum
National Prosecution Authority
2006-08
Barbados
Assessment, requirements analysis, process improvement, design, development, implementation, training and support of software solutions for business registration in 12 CARICOM member states, including a single, integrated regional online filing system, upgrades for 4 national registries, new systems for 5 national registries, and data exchange gateways for 3 member nations
The CARICOM Secretariat
2014-16
Gambia
Assessment, process improvement, conceptualization, development, implementation, training and support of software solutions for automation of company registration and secured lending transactions systems (“single window”) in Gambia
Government of Gambia
2012-14
Moldova
Legal, functional & technical gap analysis, mapping & reengineering of 190 regulatory processes operated by 18 central and 20 local agencies issuing licenses and permits; supply, installation, customization and support of the “single window” electronic permit management system integrated with the e-gov services (m-Sign, m-Pass, m-Connect, m-Cloud, m-Pay, m-Notify, m-Log); exposing the permitting data through the public “open data” portal; making the system corruption-free, under the ISO 37001:2016 standard; training business users and administrators; providing 24 months of warranty support
National Prosecution Authority
2018
Albania
Major overhaul of the e-procurement system (EPS) developed and implemented by our company in 2007, including upgrade of the application framework to the latest version of WebAssembler.NET, optimization of the data architecture to improve resilience, performance and recoverability, new functionalities in the EPS intranet and extranet, new analytical and management reports, assistance with EPS deployment and training of trainers
Public Procurement Agency
2016
Kyrgyzstan
Legal, functional & technical gap analysis, mapping & reengineering of business processes, supply, installation, customization and support of the collateral registration system, as well as hardware infrastructure and software licenses, training of 210 operators and system administrators in seven regions
Ministry of Justice
2016-17
Antigua and Barbuda
Legal, functional & technical gap analysis, mapping & reengineering of business processes, design, development, implementation, training and support for the automated system for registration and licensing of the International Business Corporations (IBC)
Financial Services Regulatory Commission
2016-17
Jamaica
Legal, functional & technical gap analysis, mapping & reengineering of business processes, design, development, implementation, training and support for the automated system facilitating monthly reconciliation of the deposit data across 4 million account holders in 45 banks, building societies and credit unions
Jamaica Deposit Insurance Corporation
2016-17
Rwanda
Legal, functional & technical gap analysis, streamlining of operations, improvement of business processes, development of new functionalities, reengineering & merger of three legacy registration systems (business, mortgages & collaterals) into a "single window registry", with user-friendly, unified web interface and consolidated backend databases, real-time XML data exchanges with Rwanda Revenue Authority (RRA), Rwanda Natural Resources Authority (RNRA), Land Registry (LR), Credit Reference Bureau (CRB), Bank of Kigali (BK); integration of e-signatures & mobile payments
Office of Registrar General
2016
Nigeria
Hardware, software, connectivity, tech support and training for WAN-based case management software for 55 judges and 350+ clerks handling 15,000+ civil cases per year, document and workflow management system, data analysis, records management, e-filing. Published by the Microsoft Corp. as a customer success story. Follow-up: comprehensive upgrade of the court case management software solution (workflow management system, performance measurement, records management and data analysis, e-filing
British Council, UK DFID
2004-08
Kosovo
Business process mapping & gap analysis for municipal courts in Pristina, Gjilan and Prizren (300 workflows), process reengineering, design and development of integrated case, records & document management system with performance monitoring and reporting capabilities, with a special focus on execution of civil judgments (13,500+ cases to date); ongoing technical support and online training.
National Center for State Courts
2005-07
South Africa
Design, development and assistance with installation of the Case Media Manager (CMM) software in 2,200 courtrooms, integration with court recording and case management systems, assistance with user acceptance testing, training of developers, system administrators and trainers, provision of source code, system guides, user manuals and online tutorials.
Department of Justice
2015
Tanzania
Assessment, process improvement, conceptualization, development, implementation, training and support of software solutions for the integrated case management, audio video recording and records management for the East African Court of Justice in Arusha (Tanzania), with subsidiaries in Burundi, Kenya, Rwanda, Tanzania and Uganda.
East African Community
2013
Iraq
Integrated case tracking system software for civil, criminal and personal status courts in Khadimiya, Baghdad (Iraq), technical documentation, user manuals, online technical support, training workshops for 40 judges, clerks and IT staff, in English and Arabic.
U.S. Department of State
2006-07